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Welcome to the Service area
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Where to find the item number and product designationHow to find the Item Number and Product designation

You will find the eight-digit item number on all of our packaging and on our products – whether it be printed directly on the product, or shown on a small tag label or label. With these eight figures, you are sure to find your item online.
If a label is attached, the precise product designation and, if applicable, a series name are also usually shown. This information also enables you to quickly find your product.

Service Hotline
Tel: +49 / (0)9091 / 502 - 0
Fax: +49 / (0)9091 / 502 - 272
Mo. – Do. : 07:00 – 17:00 Uhr
Fr.: 07:00 – 15:00 Uhr